FAQ

Everything you need to know

Billing, plans, the discount coupon, and how to get the most out of every Se Habla Mucho feature.

💳 Plans and billing

free trial, billing, upgrades, cancellation
How does the 5-day trial work?

When the paid plans (Plus and Premium) launch, you will be able to start with a free 5-day trial. To activate the trial you need to add a card — this makes sure your subscription continues without interruption if you decide to stay, without you having to do anything later.

The Free plan always stays free, with no card and no time limit — the 5-day trial only applies to those who want to try Plus or Premium.

When will I be charged?

If you do not cancel within the 5-day trial, the first charge for your chosen plan is made automatically to the card on file as soon as the trial ends. After that, the charge repeats every month, always on the same date.

How does upgrading work?

You can switch plans whenever you like — from Free to Plus or Premium, or from Plus to Premium. The upgrade takes effect as soon as you confirm it, and the new price applies from your next billing cycle.

How does cancellation work?

You can cancel your subscription whenever you like, directly in your account or by contacting us through support. After you cancel, you keep access to your plan's features until the end of the period you have already paid for — we do not cut off access right away.

Do I get a refund if I cancel mid-period?

No. Since access continues until the end of the period you have already paid for, we do not give prorated refunds for unused days — it works much like streaming services: you can cancel whenever you want, but what has already been paid is not refunded.

Can I subscribe through the App Store (iOS) or Google Play?

Not yet — today every subscription is made directly through the website. Native payment through the App Store and Google Play is on our radar as a next step, along with the launch of the Se Habla Mucho app for iOS and Android.

Keep in mind that when a purchase is made inside those stores, it is Apple or Google themselves who control the free trial, billing, and cancellation — not us directly. As soon as this option is available, we will update this page with all the details.

🎟️ Level-based discount coupon

how to earn it and how to redeem it
How do I earn the 20% discount coupon?

Every time you confirm a level in the Level confirmation test, a pop-up appears right away with a 20% discount coupon for your next month of the Plus or Premium plan — it is our way of celebrating your progress.

How do I use the coupon?

The code appears in the pop-up itself (something like SHM-B1-20). Copy the code and, when you subscribe to Plus or Premium, enter it in the coupon field — just like you would in any online store.

Since payment through the website is not live yet, for now you can also send this code directly to our email (contato@sehablamucho.com) and we will reserve the discount for you as soon as the paid plans open.

Does the coupon expire?

Each coupon is valid for your next month of subscription from the moment the paid plans become available. If you have a question about a specific coupon, just contact us through support.

🌟 Why Se Habla Mucho is different

what changes in practice
How is it different from Duolingo, Babbel, or Busuu?

Those apps teach generic Spanish to any English speaker — tourist vocabulary, generic grammar correction, a single path for everyone. Se Habla Mucho was designed specifically for people who already speak Portuguese:

  • Vocabulary for your job and your daily life (construction, cleaning, hospitality, healthcare, deliveries), not tourist phrases;
  • Every word explained directly in Portuguese, without swapping one language you do not master for another;
  • Correction focused on the mistakes only Portuguese speakers make — "portuñol" errors (mixing Portuguese and Spanish) — not generic Spanish mistakes;
  • Specific preparation for the DELE and Spanish citizenship, which none of those apps offer.
Is the content really designed for Brazilians?

Yes. All the vocabulary, exercises, and correction start from the assumption that you already speak Portuguese — the goal is not to teach you Spanish from scratch, but to help you handle daily life in Spanish using what you already know.

🧭 How to use each feature

a quick guide for each page
📚 Vocabulary

The core of Se Habla Mucho: new words explained directly in Portuguese, with a warning when a word is a "false cognate" (looks like one thing in Portuguese but means something else in Spanish). You can bookmark words in ⭐ My words to review later.

📝 Proverbs

Compares popular sayings in Portuguese, English, and Spanish — the same wisdom, expressed differently in each culture. A light way to lock in expressions and understand how each language thinks.

🧪 Level test

Find out your Spanish level in a few minutes and get a recommendation on where to start within the platform. It is the starting point if you do not know whether to begin at A1 or at a more advanced level.

✅ Level confirmation test

A written test, DELE-style, to officially confirm within Se Habla Mucho that you have mastered the vocabulary of a level (A1, A2, B1, B2, or C1). When you pass, your certificate is updated immediately and you earn the 20% discount coupon.

📊 My area

Your personal dashboard: your current confirmed level, study consistency (how many of the last 30 days you practiced), an estimated pace to the next level, and the words you get wrong most often to memorize and pronounce — so you know exactly where to focus.

🔎 Dictionary

Look up the meaning of any Spanish word — not just the 500+ curated words of the main vocabulary — with an instant explanation in Portuguese.

💼 AI interviews

A guide on how to prepare in Spanish for job interviews and immigration processes in an era when artificial intelligence is already present in them, plus tips on tracking your own progress over time. Today it is informational content; the AI oral interview as a practical tool is planned for the Premium plan, coming soon.

👩‍🏫 Teachers

Private conversation lessons with Se Habla Mucho partner teachers. The list of teachers is still being put together — leave your interest on the page and we will let you know as soon as it opens.

📖 Book

Do You Want to Live in the United States?, by Andrea Gimenez — a practical guide to planning your move, avoiding costly mistakes, and building a new life with more confidence. It complements your Spanish learning with the practical side of living abroad.

📜 Diploma and DELE

what counts officially
Does the Se Habla Mucho diploma replace the DELE from the Instituto Cervantes?

No. The Se Habla Mucho level diploma recognizes your progress within the platform, but it is not an official certification. The diploma that counts officially — including for Spanish citizenship — is the DELE, issued by the Instituto Cervantes on behalf of Spain's Ministry of Education.

What is the DELE and why does it matter?

The DELE A2 is currently the minimum Spanish level required by Spain for anyone seeking citizenship by residence — and Brazilians are not exempt. In practice there are two exams: the DELE A2 language exam and the CCSE civic knowledge test (25 questions, you need 60% correct), valid for 4 years. See all the details, including reference cost and the free official Instituto Cervantes sample exams to practice with, on the DELE page.

How do I get my Se Habla Mucho certificate?

After you confirm a level in the confirmation test, your certificate is updated automatically. You can see your level according to the CEFR and issue a certificate of what you are already able to do on the Certificate page.

We are not charging anyone yet — the Free plan stays free, no card needed. The trial, billing, and cancellation rules above apply from the launch of the paid plans.

Did not find your question?

Send it to us through support and we will reply and, if it makes sense, add it here.

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